Site Updates - Modifications

Q:  I have paid my maintenance contract for the year.  When can I expect you to post my updates?
A:  I make every attempt to post your updates as soon as possible after they are received.  However, I often receive a slug of updates from several clients in one day. I will prioritize the updates according to timeliness and whether or not I've already updated your site for the month.  Your maintenance fee includes monthly updates.  The longest you will ever have to wait for an update is 1 month.  Site modifications may take longer and I will tell you if your update is really a modification when I receive it.  If you are in doubt, please ask.